Please read these terms and conditions before ordering.

These are our terms and conditions for the use of skitsau.com and the purchase of products through the website.

If you have any queries about these terms, please contact us using the contact form.

Delivery:

All prices on the website are in UK GBP Sterling (£) and are inclusive of VAT at 20% but DO NOT include delivery costs – these will be added on when you check out to pay.

We aim to deliver your parcel within 5 working days and work with Royal Mail to send your delivery.

Occasionally, circumstances beyond our control can delay the delivery date. We cannot accept liability for any loss or inconvenience that may result from the delay.

Returns:

You can return any product for an exchange or credit note within 14 days of purchase. Please note, however, that we are unable to reimburse any postage costs for the delivery or return of the item

All returned products must be in the same condition as when purchased and in the original packaging.

If you have received a damaged item, please let us know as soon as possible via email and include your order number. We will then do our best to resolve the situation. Returns of faulty items will only be accepted if the goods were faulty when delivered to you. If you would like a replacement, please let us know when you report the item as faulty. If we are unable to fulfil your request for a replacement we will be happy to refund you in full. 

Items:

We do our best to show all our products as true to life as we can, however, please take into account that our pictures may not be to scale; or that the colours are not reproduced as accurately as we’d wish and there may be some alteration depending on computer screens or the photography.

When returning items by post, the parcel and its contents are your responsibility until they reach us. We can’t be held responsible for returned goods being lost or damaged in transit.